Tackling Error 6: Detailed Steps for Unblocking Drain Pump in Commercial Dishwasher

PartsFe
5 min readJun 17, 2024

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A commercial dishwasher is a workhorse in any busy kitchen. It tackles mountains of dirty dishes, ensuring hygiene and efficiency in your operation. But what happens when your trusty machine throws an error code, grinding your dishwashing process to a halt? Encountering “Error 6” can be particularly frustrating, often indicating a clogged drain pump. Fear not, fellow restaurateurs and kitchen managers! This comprehensive guide will equip you with the knowledge and steps needed to unblock your drain pump for dishwasher and get those dishes sparkling clean again.

Understanding Error 6: The Clogged Drain Pump for Dishwasher

Error codes vary depending on the specific dishwasher model, but “Error 6” typically signifies an issue with the machine’s ability to drain water. The most common culprit behind this error is a clogged drain pump. The drain pump is a vital component responsible for propelling wastewater out of the dishwasher after the wash cycle. When debris like food scraps, grease, or even small utensils get trapped in the pump or its surrounding components, it can hinder its functionality, leading to standing water in the dishwasher and the dreaded Error 6.

Before You Begin: Safety First!

Before diving into the world of drain pumps, safety is paramount. Always unplug the dishwasher from the power source before attempting any maintenance. Turn off the water supply valve connected to the dishwasher as well. Wear gloves to protect your hands from potential sharp objects or cleaning solutions.

Gathering Your Tools:

To successfully unblock your commercial dishwasher’s drain pump, you’ll need a few essential tools:

  • Flathead screwdriver: For prying open access panels and removing screws.
  • Phillips head screwdriver: For some models that utilize Phillips head screws.
  • Bucket or pan: To catch any residual water that may spill out during the process.
  • Flashlight: To illuminate those hard-to-reach areas.
  • Paper towels or rags: For wiping up any spills or debris.
  • Pliers (optional): In case you encounter stubborn clamps or hoses.

The Unclogging Odyssey: A Step-by-Step Guide

Now that you’re armed with safety precautions and the necessary tools, let’s embark on the journey to unclog your drain pump. Please note that specific steps might vary slightly based on your dishwasher model. Refer to your dishwasher’s user manual for precise instructions if available. Here’s a general roadmap:

  1. Locate the Drain Pump: Consult your user manual or search online for your specific dishwasher model to pinpoint the location of the drain pump. It’s typically situated at the bottom of the dishwasher, behind a kickplate or access panel.
  2. Access the Drain Pump: Using your screwdriver, remove the screws securing the access panel and carefully detach it. You might encounter additional screws or clips holding the drain pump in place.
  3. Disconnect the Drain Hose: Locate the drain hose connected to the drain pump. Place your bucket or pan underneath the hose to catch any water that may spill out. Carefully detach the hose clamp using pliers (if necessary) and disconnect the hose from the pump.
  4. Inspecting for Blockages: Look inside the hose for any visible food scraps, grease buildup, or foreign objects that might be obstructing the water flow. Use pliers or a utensil to carefully remove any debris you find. Clear out the drain pump inlet as well, checking for any trapped objects.
  5. Cleaning the Drain Pump Impeller: The drain pump impeller is a fan-like component inside the pump housing. If accessible, gently rotate the impeller by hand to check for obstructions. Some models allow for the removal of the impeller for a more thorough cleaning. Caution: Be mindful of any delicate components and avoid damaging the impeller during this process.
  6. Running a Test Cycle: Once you’ve removed all visible blockages, reconnect the drain hose and access panel, ensuring everything is securely fastened. Plug the dishwasher back in and turn on the water supply. Run a short rinse cycle to test if the drain pump is functioning properly. If the dishwasher successfully drains the water and completes the cycle without error, you’ve successfully conquered Error 6

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Proactive Maintenance: Preventing Future Clogged Drain Pumps

An ounce of prevention is worth a pound of cure, especially when it comes to commercial dishwashers. Here are some tips to help prevent future drain pump clogs:

  • Regularly scrape off excess food particles from plates and utensils before loading them into the dishwasher.
  • Invest in a dishwasher drain guard to trap food scraps before they enter the drain system.
  • Perform periodic cleaning with a commercial-grade dishwasher cleaner. These cleaners help break down grease and debris buildup within the dishwasher, including the drain pump. Follow the manufacturer’s instructions for proper usage and frequency.
  • Schedule professional maintenance for your commercial dishwasher at least once a year. A qualified technician can inspect the drain pump for wear and tear, clean it thoroughly, and identify any potential issues before they escalate into major problems.

Beyond the Clog: When Error 6 Persists

If you’ve meticulously followed the unclogging steps and the dishwasher continues to display Error 6 after a test cycle, the issue might lie beyond a simple blockage. Here are some possibilities:

  • Faulty Drain Pump: Over time, drain pumps can wear out and lose their functionality. If cleaning doesn’t resolve the issue, the drain pump might require replacement.
  • Electrical Issues: Problems with the wiring or electrical components connected to the drain pump can also lead to Error 6. This might require the expertise of a qualified technician to diagnose and repair.

Calling in the Cavalry: When to Seek Professional Help

While the steps outlined above should empower you to tackle most drain pump clogs in your commercial dishwasher, there are situations where seeking professional help is advisable:

  • Complexities in your dishwasher model: If your dishwasher has a unique design or requires specialized tools to access the drain pump, consulting a qualified technician can save you time and frustration.
  • Suspected electrical issues: Electrical problems can be dangerous and should always be addressed by a professional to avoid potential hazards.
  • Warranty coverage: If your dishwasher is still under warranty, contacting the manufacturer or authorized service provider is recommended to ensure proper repairs are done without jeopardizing your warranty coverage.

The Final Rinse: Keeping Your Commercial Dishwasher Running Smoothly

By understanding the causes of Error 6, implementing preventative measures, and knowing when to seek professional help, you can ensure your commercial dishwasher operates smoothly and efficiently for years to come. Remember, a well-maintained dishwasher translates to sparkling clean dishes, a happy staff, and satisfied customers — a recipe for success in any busy kitchen!

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PartsFe
PartsFe

Written by PartsFe

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